David's story

David has been living in Anne Conway House for nearly a year.

Formerly street homeless, he has settled into one of the scheme’s three ‘complex beds’, where residents needing more specialist support can stay for longer than regular hostel rooms - up to 18 months. Sadly, David is now terminally ill, and will stay at Anne Conway indefinitely.

“The members of staff here treat me like a human being,” he says.

“I’ve been in a lot of hostels, and they treat you like they just wiped you off the sole of their shoe. I enjoy being here. I’ve never had what I’ve got here now.

“When I first came here, I had nothing. Now, my room is like my own little flat with a kitchen and shower room. I’ve got a TV and radio, and I’ve built it all up.

“I’ve been on the streets, and I’ve been kicked out of hostels because of my behaviour. But since coming to Anne Conway House I’ve got that under control. In other places, you can be bullied; here, they don’t stand for it. I’ve got carers, who are brilliant, and I feel safer here than anywhere else I’ve been.”

The key workers at Anne Conway House do a weekly food shop for their longer-term residents and help them cook. David is alcohol-dependent, and working together they have taken steps to reduce his intake. They help him manage his medication and plan hospital visits to manage his illness, and keep in touch with his family, who no longer worry about where he is or what might have happened to him on the streets.

There are only ten such complex beds offering longer-term support like this in the whole of Liverpool.

David says: “I’m eating properly and have put on weight, and don’t drink like I used to. It’s the first place I’ve ever been settled, and I don’t want to leave.”

When he is well enough, David takes part in activities through the Liverpool Waves of Hope New Beginnings scheme, including creative writing and equine therapy.

“Supported housing is so important because I’m looked after properly and the staff are nice, and if I ever need anything they will help me get it,” he says. “My life has picked up and I love it here.”