Customer Engagement

In this section you can read our new Tenant and Customer Engagement Strategy and also our 2015/16 Annual Report provides more information about the work we do with tenants and customers.

Our new Tenant and Customer Engagement Strategy continues to give a voice to tenants by making it as easy as possible to tell us how we can improve. Getting involved doesn’t mean you have to attend meetings as it can be something as simple as being a mystery shopper or filling in a survey.

Click on our Annual Report 2015/16 to read more about the work we do.