Service charges

A service charge is a payment made by a shared owner towards the cost of providing and maintaining communal services.

Services may include:

  • Heating  
  • Lighting
  • Cleaning of communal areas
  • Security
  • Landscaping
  • Maintenance contracts

Service charges may be fixed or variable, depending on the conditions of the lease. Please check your lease or visit the Guide to Your Lease page for further information.

The Service Charge Handbook gives an overview of your service charges.

Our Service Charge leaflet tells you how we calculate charges and what to do if you are unhappy with the charge or the service.