Plus Dane secures two year contract extension in Ellesmere Port and Neston

17.11.2014

Housing association Plus Dane has had its housing management contract with Cheshire West and Chester Council extended for a further two years, following a comprehensive review of the service delivered so far.

The Merseyside and Cheshire based housing association was awarded the contract in July 2012 to deliver housing management services for 5,800 council-owned homes in the area for five years, subject to a successful review after the first three years of delivery.

Plus Dane has met or exceeded all its key performance targets over the last three years, and delivered a wide range of additional services as part of its commitment to supporting regeneration in Ellesmere Port and Neston, improving neighbourhoods and creating opportunities for local residents. This includes improving the way services are delivered to residents, leading to an increase in customer satisfaction year on year, enhancing the way antisocial behaviour is dealt with, supporting the creation of local apprenticeship opportunities and strengthening tenant involvement and scrutiny of services.

The decision to extend the contract to five years follows a comprehensive and thorough review of Plus Dane’s achievements so far to ensure that the council is satisfied with the progress made in standard of services, and that the organisation is well placed to meet its commitments over the full five year term.

Barbara Spicer, Plus Dane Chief Executive, said: “Plus Dane has been working with Cheshire West and Chester Council to demonstrate the significant improvements that have been made to the way housing services are delivered in Ellesmere Port and Neston since 2012, and to evidence our achievements in the area to date.

“When Plus Dane bid for the contract we set out to go above and beyond delivering first class housing management. We wanted to deliver more for the area to support its ongoing regeneration and we are making progress in delivering on this commitment. We are delighted that the council has taken up the two-year extension and look forward to building on progress made already over the next two years.”